Returns & Exchanges
At Canta Esthetic, we want you to be completely satisfied with your professional beauty supplies and skincare products. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via email with your order number and the reason for the return to receive a Return Authorization (RA) number.
- 2.Prepare the Package
Securely pack the unused items in their original boxes, ensuring all protective seals are intact to qualify for a full refund.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.