Frequently Asked Questions
Everything you need to know about your Canta Esthetic journey.
Are your skincare products suitable for sensitive skin?
Yes, our products are formulated with dermatologically tested ingredients designed to be gentle yet effective. We recommend checking the full ingredient list on each product page and performing a patch test before full application.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy for opened products?
Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. If you experience an adverse reaction, please contact our support team for assistance.
Does Canta Esthetic test on animals?
Absolutely not. We are a 100% cruelty-free brand. None of our finished products or raw ingredients are tested on animals at any stage of the production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our customer service team.